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Welcome to Soundee

These terms and conditions outline the rules and regulations for the use of Soundee's Website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Soundee's website if you do not accept all of the terms and conditions stated on this page.

Definitions

In these Terms and Conditions:

  • Website refers to Soundee's website, accessible at https://soundee.com.
  • Company refers to Soundee, a company registered with the Dutch Chamber of Commerce (KvK) under number 50976966 ("us", "we", or "our"), located in The Netherlands.
  • Client, You, and Your refer to you, the person accessing this website and accepting the Company’s terms and conditions.
  • Party, Parties, or Us refer to both the Client and ourselves, or either the Client or ourselves.
  • Seller refers to any user who offers goods or services for sale on our website.
  • Buyer refers to any user who purchases goods or services from a seller through our website.

Cookies

We employ the use of cookies. By using Soundee's website, you consent to the use of cookies in accordance with Soundee’s privacy policy. Most modern-day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Soundee and/or its licensors own the intellectual property rights for all material on Soundee. All intellectual property rights are reserved. You may view and/or print pages from https://soundee.com for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from https://soundee.com
  • Sell, rent, or sub-license material from https://soundee.com
  • Reproduce, duplicate, or copy material from https://soundee.com
  • Redistribute content from Soundee (unless content is specifically made for redistribution)

Subscription Services

Subscription Details

By subscribing to Soundee's subscription services, users will have access to premium features and services as outlined on our platform. Details of what's included in the subscription are subject to change and may vary.

Payment Terms

The subscription fee will be charged on a monthly or yearly basis, as chosen by the user upon subscribing. Accepted payment methods are as provided on our platform. Fees are due at the beginning of each subscription period, and non-payment may result in suspension or termination of the subscription services.

Automatic Renewal

Unless cancelled by the user, the subscription will automatically renew at the end of each billing cycle. The fee for the next period will be charged within 24 hours prior to the end of the current period.

Cancellation

Users can cancel their subscription at any time by accessing the account settings on our platform. Cancellation will take effect from the next billing cycle, and users will continue to have access to the subscription services until the end of the current billing cycle.

No Refunds

Subscriptions are non-refundable, and no pro-rata refunds will be made for subscriptions cancelled before the end of the current billing cycle.

Changes to Subscription Terms or Pricing

Soundee reserves the right to modify the subscription terms or pricing at any time. We will provide users with prior notice of any significant changes. Continued use of the subscription services after the changes have been communicated constitutes acceptance of the changes. If you do not agree with the changes, you have the right to cancel your subscription.

No Refund Policy

General

All sales on Soundee are final and non-refundable. By purchasing any products or services on our website, you acknowledge and agree to this No Refund Policy.

Trial Period

We offer a free trial period for users to evaluate our service before committing to a paid subscription. During this trial, you can access all features and functionality of our service without any cost. We encourage you to take full advantage of the trial period to ensure that our service meets your needs and expectations.

Exceptions

There may be certain situations in which refunds may be granted, in the sole discretion of the Company. These situations include, but are not limited to:

  • Non-delivery of a product or service due to technical issues on the Company's side.
  • Major defects or discrepancies in the product or service that have been confirmed by the Company.
  • Instances where the Company or the Seller has agreed, in writing, to issue a refund under specific circumstances.

To request a refund, you must contact our customer support team within 7 days of the purchase and provide a detailed explanation of the issue, along with any supporting documentation, such as screenshots or email correspondence. We will review your request and, if we determine that a refund is warranted, we will process the refund within a reasonable timeframe.

User Conduct

Users are expected to behave respectfully and responsibly while using the Soundee website. The following actions are prohibited:

  • Harassing, threatening, or defaming other users, the Company, or third parties.
  • Uploading or sharing content that is offensive, inappropriate, or violates any applicable laws or regulations.
  • Using the website for any illegal activities or purposes.
  • Attempting to gain unauthorized access to the website or any of its associated systems or networks.
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.

Any user found engaging in prohibited actions may be subject to penalties, including but not limited to account suspension or termination, at the sole discretion of the Company.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Soundee website.

Modification of Terms

The Company reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting the revised terms on the Soundee website. Your continued use of the website constitutes your acceptance of such changes.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of The Netherlands, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

User Comments

  1. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Soundee does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions ofSoundee, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Soundeeshall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
  2. Soundeereserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
  3. You warrant and represent that:
    1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
    2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
    3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
    4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  4. You hereby grant to Soundee a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    1. Government agencies;
    2. Search engines;
    3. News organizations;
    4. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
    5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
    2. dot.com community sites;
    3. associations or other groups representing charities, including charity giving sites,
    4. online directory distributors;
    5. internet portals;
    6. accounting, law and consulting firms whose primary clients are businesses; and
    7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Soundee and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@soundee.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Soundee’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

With prior approval and express written permission, you may create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site. However, Soundee provides music players that sellers can embed on their websites using iframes. In this specific case, you are allowed to use iframes for embedding Soundee's music players without seeking additional permission.

For any other use of iframes or techniques altering the visual presentation or appearance of Soundee's website, you must first obtain approval and express written permission. To request permission, please contact us at info@soundee.com with a detailed explanation of your intended use of iframes or other techniques.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Payment Processing

Payment processing for Soundee is facilitated through third-party payment processors, including Stripe and PayPal. When you make a purchase on our website, you will be directed to one of these payment processors to complete the transaction. All payment processing is handled securely through these third-party processors, and we do not have access to your payment information.

Once your payment is processed, we receive a notification of the transaction and will fulfill your order as quickly as possible. Please note that your order may be subject to verification by our team or by the payment processor, and we reserve the right to cancel or refuse any order that we suspect to be fraudulent or unauthorized.

In the event of any payment disputes or issues, please contact us immediately so that we can work to resolve the issue with the payment processor. We are not responsible for any errors, fees, or issues that arise from the use of third-party payment processors, and you agree to release us from any liability in this regard.

Pricing, Payment and Fees for Sellers

Soundee offers different account types to accommodate the varying needs of our sellers. The fees and commission rates are structured according to the account type:

Soundee reserves the right to modify the pricing, fees, and commission rates at any time without prior notice. By continuing to use the website after any changes have been made, sellers agree to be bound by the updated pricing and fee structures.

It is the responsibility of sellers to understand the fees and commission rates associated with their account type before listing any goods or services for sale on our website. Failure to understand and comply with these rates may result in penalties, suspension or termination of the seller's account.

Below is a table outlining the commission rates for each account type. Please note that these rates only apply to sellers and do not apply to buyers using our website:

Account Type Non-Exclusive inc. Custom Licenses (You Receive) Exclusive License (You Receive)
FREE 70% 70%
STARTER 100% 100%
PRO 100% 100%

Sellers are responsible for any payment processing fees associated with their transactions, as well as any taxes or other fees required by law. Soundee is not responsible for any fees incurred by sellers or buyers as a result of using our website.

If you have any questions or concerns regarding pricing, payment or fees, please contact us at info@soundee.com.

Contact Information

If you have any queries regarding any of our terms, please contact us at info@soundee.com

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